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Monday, April 22, 2013

Conversation with the buyer:



This is my reply to when I buyer asked what I would need to start my work
  I'll need access to your joomla backend user/pass.and also to your hosting cPanel user/pass.i'll first install a new 2.5 and then finish the conversion and replace the old one with the new”

So be clear about what you need to start the work, if possible state the reason why you need the information too.

After I had finished the work I sent him this message
 
   “hello site is done.i copied old articles and categories and introduced a new category frontpage for the featured posts.you did not provide any template so i got one.password is as you said”
 
As you can see I mentioned the using of new template here. Reply from the buyer was
    “The template to be used should have been the one already there! This was an UPGRADE between versions, not a re-design of the site. Hopefully you kept backup copies of what was there previously?”
 
I replied saying that in joomla its not possible to keep the old template while updating to a new version and I wouldnt change it deliberately .Joomla uses templates based on its versions.a template for 1.0 will simply not work in 2.5.I also assured him that I did keep backup of the old site.I also suggested some similar black joomla templates.
Note that I did assure him of his question about backup.

Then I tried to change the template to a 2.5 version, which was failed. I asked him if it was possible to use just another template. He replied why the template was so important. 

     “As far as the template is concerned, the game itself is about Outer Space, so images like stars and planets. This is how it looked in v1.0. Could you possibly duplicate that for an additional fee? If not, that's OK, but I'll have to have someone else do that work. Let me know, please! Thanks.”

 
I started working on the template from a new angle and gave him the update
    “ okay i deleted the template folder and reuploaded it,now its working.i hope you are satisfied with the site “
 
I finished the template as far as I could but he didn’t reply and the job was not stated finished in freelancer site.So I waited for 2 days and asked him
      “is everything alright?im kind of waiting for the payment. “
 
Being a good man that he is, the buyer replied
           I'm going to need to get someone to re-work the original template in order to satisfy my customer, but I appreciate your attempt at it.”
 
       Would it be possible to zip the files from the old template so I can pass them along to whoever eventually re-creates it?Thanks.”
 
I told him the way I backuoed his site it’s still possible to revert to the old one anytime and use the old template to upgrade.
      “your old site is still there,renamed folder "joomlax",including the mysql database.and the template is there too.one can just rename the folder to "joomla" and upload the mysql db to see the old site.i'll send you the old template now”
And I also sent him the old template
 
    After one day he replied
    “I just sent you $22.50 in a milestone I had created previously, so please delete this invoice and send a revised one for the balance due which is $7.50. Thanks!”
 
Now the milestone was created at first when I started the work but it was not released, so I replied
   okay i just edited and sent you a 7.50 4INVOICE.ALSO I'VE REQUESTED THE 22.5 MILESTONE TO BE"RELEASED"”
 
Then there was this confusing conversation
      “I thought I released that milestone payment yesterday, but today it looks like it's not. But when I attempted to release it, it first said unavailable, and then had it broken into two parts - a $7.50 and a $15.00. So is that the $7.50 you just invoiced (and I paid) or is the original $22.50 milestone milestone broken into two parts? I'm SOOO confused!
 
I guess the question is this - how much have you received from me in total so far?”
My reply was
       i've received 15$ in milestone,but my account is showing 17.50$,this is confusing!anyway,i was charged 5$ by freelancer,so at best i'll receive 25$ from you.you need to release 7.50$ milestone and i'll have 17.50+7.50=25$ in total.thank you
also can you mark the project done or completed?thank you”

The job was then officially finished.
Then I encountered the 5$ problem. The help I asked from him was answered generously .
       hello,there has been a problem,i was hoping you could help me.I now have 25$ in my account,the lowest amount I can withdraw to mooneybookers is 30$.So I can not withdraw this 25$.And also,I can not bid on any new project as freelancer is saying I have 0 bids left.To get to bid on new projects,I need to pay .50$ from my moneybooker account to freelancer,which would not be a problem if I could move the 25$ to moneybooker in the first place.Can you help me in this situation?I need 5$ more in my freelancer.com acc to move the total of 30$ to moneybooker and then pay freelancer 50 cent to bid on new projects.Hoping to hear from you”
 
The buyer replied
       “Sure - you went above and beyond the scope of the work trying to fix the template for me, so I've sent a $5 bonus payment to you.”
 
Next I ran into the same kind of problem and sent him this
      hello,sorry to bother you again.i am having the same problem again.today i accidentally clicked on "take an exam"and it cost me 5$.had i known it,i would have never clicked.anyway,my balance is again 25$.i'm very much ashamed to ask you,can you help me again”
 This ends the conversation. He didn’t reply anymore.The problem was solved though, which you know by now.

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